Hello! A friend of mine happened to text me this and I messaged the team; it appears you were caught in an automatic spam filter. It’s hard to get them to work well with no false positives, but nothing is more excruciating than causing stress and worry for writers and interfering with their relationship with their readers; it’s literally what we exist to fight.
I’m very sorry for the stress and frustration, and that it was so difficult to get this remediated. The team works learnings like this into the automated systems, so hopefully this will mean less error in the future, but again, we’re very sorry for the inconvenience and bother. It’s awful. You should be set now.
Hello! A friend of mine happened to text me this and I messaged the team; it appears you were caught in an automatic spam filter. It’s hard to get them to work well with no false positives, but nothing is more excruciating than causing stress and worry for writers and interfering with their relationship with their readers; it’s literally what we exist to fight.
I’m very sorry for the stress and frustration, and that it was so difficult to get this remediated. The team works learnings like this into the automated systems, so hopefully this will mean less error in the future, but again, we’re very sorry for the inconvenience and bother. It’s awful. You should be set now.
I like that you're so persistent, Erin, in clarifying why Substack shadow-banned you. Bravo!